Knowledgebase

Categories

DNS 4

How to manage and change DNS setting when you have your web and email hosting with us

FTP 1

Setting up FTP software so you can upload files to your hosting account

Articles

 Apache Error Logs

When you check the error logs, you can see many things. Some things you can ignore: File does...

 Apache Handlers, running html as php

Apache handlers allow you to control what Apache will do with certain file types. When Apache...

 Can I password protect directories?

Note: At this time, cPanel can only protect directories, not individual files. Any file that...

 CGI center

The CGI Scripts are NO LONGER available to use on your account. We apologize for the...

 Copy Entire Database or Rename Database

Is there a way for me to copy an entire database in cPanel? Go to cPanel > MySQL Databases...

 Creating a URL redirect.

Login to cPanel and click the Redirects icon. Leave the setting as 301 redirect, as this is...

 Custom error pages

To create a custom error page for your account, please login to cPanel and click Error Pages,...

 Do you have a manual for your control panel?

Yes, a manual for cPanel is available. Go to http://www.cpanel.net/support/docs/index.htm to view...

 Document Root Changes

We can no longer change the document root for your main (primary) domain. This causes problems...

 Error Page Codes

What are Error Codes? These numbered error codes are how the server tells website visitors about...

 GnuPG keys

GnuPG is a publicly available encryption scheme that uses the "public key" approach. With GnuPG,...

 Hidden files

Hidden file and folder names start with a dot. Examples: .htaccess .htpasswd .fantasticodata...

 How can I change my control panel username?

Unfortunately, you may not change the user name associated with your control panel. Once it is...

 How do I backup / restore / move from one cPanel host to another?

If you are moving away from a host who does not give you cPanel, then the only way to move your...

 How do I move my Joomla site from a Plesk Server to cPanel

We use a product called Akeeba Backup which you can do a Google search and you will find it....

 How to set up email forwarders

How to setup email forwarding in cPanel This demo assumes you've already logged in to cPanel,...

 What control panel do I use to manage my Shared Web Hosting account?

We offer cPanel to manage your Shared Web Hosting account.

 Access to cPanel

To increase security for your account and all clients on our infrastructure, we have restricted...

 Adding an email address to a whitelist

Log into your cPanel account. Click Spam Assassin in your Mail Module Click "Configure Spam...

 I am unable to access my FTP account

When you open an account with us, you are sent an email with a username and password.  This...

 Speed up your website using htaccess caching

Here is a link to a website which explains how to use your .htaccess file to improve site speed...

 Accessing Web Disk

Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...