Knowledgebase

Articles

 How to pay your invoices by credit card

 Renew your domain name

Renewing your domain name is easy, just follow these steps. Log into your account and click...

 Requesting a cancellation

To ensure that proper security measures are taken, and to also validate client requests for...

 Forgotten your password

If you have tried to log into your account and you have forgotten your password, you can use the...

 Add email account to your hosting

You can add email accounts to your hosting plan by following these simple steps. Log into your...

 Adding an email address to a whitelist

Log into your cPanel account. Click Spam Assassin in your Mail Module Click "Configure Spam...

 Adding an authorised person to your account.

There are times when you need to provide other people access to your account so they can submit...

 Align billing dates

If your services have the same monthly renewal date, you will recieve one invoice with all...

 Upgrading or Downgrading your plan

If you need to upgrade or downgrade your webhosting and/or email hosting, please follow these...

 I am unable to access my FTP account

When you open an account with us, you are sent an email with a username and password.  This...