Knowledgebase

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 Email Notification for Quotas over the Limit ?

If the limit of an account or email is about to be exceeded, then the system can automatically...

 How often are backups performed?

Servers are backed-up once a week; the exact time depends on when we can get to your...

 How to edit Hosts File in Windows 7

Sometimes is it necessary to edit your "hosts" file on your Windows computer so you can develop...

 httpd configuration, httpd.conf

The httpd.conf file is only accessible by a system administrator, unless you have a dedicated...

 Linux Quick Start Guide

To configure the linux client for the backup account you should first download the client to...

 Monitor your server's status

This can be done in cPanel, in the left hand menu. Scroll to the bottom and find the link for...

 MySQL connection limits

BIG Plans allows a maximum of 25 simultaneous MySQL connections. This limit is per...

 Requesting a cancellation

To ensure that proper security measures are taken, and to also validate client requests for...

 Username and Details were not sent to me.

Sometimes your username and details do not get sent automatically.  This is a rare...

 What control panel do I use to manage my Shared Web Hosting account?

We offer cPanel to manage your Shared Web Hosting account.

 Where are my files? Web Restore In Vista

When trying to restore data through the web control in Windows Vista with Internet Explorer 7...

 Server error unable to access website

What can I do if I am having difficultly accessing my websites hosted on your servers, or with...

 Add email account to your hosting

You can add email accounts to your hosting plan by following these simple steps. Log into your...

 How do I perform a traceroute

The following test can be helpful in diagnosing problems such as very slow internet traffic or...

 How do I transfer my domain from another provider to you

You own your domain and you can transfer it to another manager anytime.  Think of a domain as a...

 Upgrading or Downgrading your plan

If you need to upgrade or downgrade your webhosting and/or email hosting, please follow these...